Survey on the use of generative artificial intelligence by professional translators

Abstract

This paper presents the findings of an anonymous online survey conducted in early 2024 on the use of generative artificial intelligence (GenAI) among professional translators. The survey revealed that 29.4% of professional translators incorporate GenAI into their workflow, in line with the results of another recent study. There is a significant association between the use of machine translation (MT) and GenAI, with MT users more likely to also use GenAI. Translators primarily use GenAI for writing-related tasks, such as finding contextual meanings, rephrasing sentences, shortening, summarizing and simplifying, and finding metaphors, synonyms and definitions. This suggests that GenAI enhances translation quality rather than productivity. Only 28.8% of GenAI users use it more than 50% of the time, implying that it is just one of several tools. ChatGPT is the most popular GenAI system, used by 80.8% of GenAI users, followed by Microsoft Copilot at 29.6%. However, only 20% of GenAI users pay for premium services. Many professional translators do not use GenAI (70.6%), often due to strong negative attitudes. GenAI’s role as an alternative to traditional MT followed by post-editing is less common than might be expected.

Published in

Translating and the Computer 46: proceedings. Asling: International Society for Advancement in Language Technology, 18-20 November 2024; pp. 23‑34 (ISBN 978-2-9701733-2-8).

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Michael Farrell is primarily a freelance translator and transcreator. Over the years he has acquired experience in the cultural tourism field and in transcreating advertising copy and press releases, chiefly for the promotion of technology products. Besides this, he is also an untenured lecturer in post-editing, machine translation and computer tools for translators at the International University of Languages and Media (IULM), Milan, Italy, the developer of the terminology search tool IntelliWebSearch, a qualified member of the Italian Association of Translators and Interpreters (AITI) and a member of Mediterranean Editors and Translators.