What my clients say

7. Usefulness of any translator’s notes provided with the translation/service.
Usefulness of translator’s notes Replies Clients (%) Workload (%)
Very Satisfied (5) 6 40 52.05
Satisfied (4) 6 40 44.8
Fairly Satisfied (3) 0 0 0
Not Very Satisfied (2) 0 0 0
Dissatisfied (1) 0 0 0
Not applicable / no notes received 3 20 3.14
Average (considering 12 replies) 4.5 4.54

All respondents are satisfied. The notes are a fundamental part of the service and I am very pleased they are appreciated.

8. Quality/price ratio of the service.
Quality/price ratio Replies Clients (%) Workload (%)
Very Satisfied (5) 6 40 61.11
Satisfied (4) 7 46.7 38.29
Fairly Satisfied (3) 2 13.3 0.61
Not Very Satisfied (2) 0 0 0
Dissatisfied (1) 0 0 0
Average 4.27 4.61

All respondents are satisfied. It is, of course, human nature to want to pay less and get the same level of service.

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